Workflow Integrations for Telemedicine Providers

Supercharge your existing telemedicine platform with customisable workflows that automate and optimise key operations - no system overhaul needed.

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Patient Management Workflows

These workflows focus on managing patient interactions and ensuring seamless communication between patients and healthcare providers.

Digital Appointment Scheduling

Automate booking, cancellations, and rescheduling of appointments, integrating patient preferences and clinician availability.

Patient Onboarding & Registration

Simplify the registration process with digital forms, automatic document verification, and patient history integration.

Consultation Reminders

Automatically send reminders for upcoming video consultations, reducing no-shows and improving attendance rates.

Digital Prescription Fulfilment

Automate prescription management, allowing patients to order refills or have prescriptions delivered directly.

Automated Follow-ups

Schedule and automate follow-up communications post-consultation to improve patient adherence and care continuity.

Patient Feedback Collection

Gather feedback through automated post-consultation surveys to continually improve the patient experience.

Clinical Operations Workflows

These workflows enhance the efficiency of clinical staff and ensure smooth healthcare delivery.

Clinical Coding Reminders & Alerts

Ensure accurate clinical coding with real-time alerts and reminders to prevent billing errors and improve compliance.

Electronic Health Record (EHR) Integration

Seamlessly pull and update patient health records, ensuring all clinicians have access to up-to-date patient information.

Rota Management

Manage clinician availability and schedule appointments efficiently, ensuring optimal use of staff time.

Lab Test Management

Automate lab test ordering, tracking, and result delivery to both clinicians and patients for improved care coordination.

Intake & Triage Automation

Automatically assign triage levels based on patient input, routing critical cases to appropriate clinicians faster.

Remote Monitoring & Alerts

Integrate remote monitoring devices and send real-time alerts to clinicians for patients with chronic conditions or ongoing care needs.

Billing & Administration Workflows

These workflows help streamline administrative tasks and ensure efficient financial operations.

Automated Billing

Automate billing processes including invoice generation, payment reminders, and processing insurance claims.

Insurance Verification

Automate the verification of patient insurance details and eligibility before appointments, reducing the administrative burden.

Compliance & Reporting Automation

Automate generation of regulatory reports, ensuring that your practice stays compliant with healthcare regulations and audit requirements.

Clinical Coding Accuracy Audits

Run periodic automated audits on clinical codes to ensure accuracy, avoid rejections, and optimise revenue generation.

Revenue Cycle Management

Track and optimize the revenue cycle from appointment scheduling to final payment, reducing manual follow-ups.

Telemedicine KPI Dashboards

Automatically generate and display key performance metrics, including patient wait times, consultation lengths, and billing success rates.

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Who You'll Be Working With

Here to Help You With Global Health Projects

Manoj Nathwani
Senior Full-Stack Engineer

Hi there - I'm Manoj, a software engineer based in London with 13 years of experience, specialising in global health. I’ve led Rwanda’s largest digital health platform, integrated AI-driven healthcare workflows for The Gates Foundation, and worked with organisations like UNAIDS, The WHO, The Malawi Ministry of Health and NHS England.

How we work

As a social enterprise, we collaborate with NGOs, Ministries of Health, and private organizations to enhance healthcare systems worldwide. Our mission is to create lasting, sustainable impact that drives long-term growth.

By working closely with governments, healthcare providers, and communities, we develop practical solutions tailored to each population’s unique challenges, ensuring meaningful improvements in healthcare delivery and patient outcomes.

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Full Code Ownership

Upon purchase, your organisation gains full ownership of the source code, giving you the flexibility to adapt the workflows and platform to your needs.

Self Hosted

Our self-hosted platform ensures your data remains secure and private, with no vendor lock in or third-party access to your data.

Custom Made

We offer a bespoke integration to ensure seamless compatibility with your existing systems, aligning with your clinical workflows.

Frequently Asked Questions

Everything You Need to Know About Our Workflow Toolkit

What is a Workflow Toolkit

Our Workflow Toolkit is a collection of modular features designed to seamlessly integrate with your existing telemedicine platform. These workflows automate key operations like appointment scheduling, prescription fulfilment, and billing, enhancing your platform’s efficiency without requiring a system overhaul.

How do the workflows integrate with my current platform?

Each workflow is built to be easily integrated with your existing telemedicine system using standard APIs or other connection methods. Our team provides full support to ensure a smooth integration process.

Are the workflows customisable?

Yes, all of our workflows are highly customisable to fit your specific operational needs. Whether it's tailoring automated reminders or adjusting clinical coding alerts, our workflows can be modified to align perfectly with your practice.

Can I choose only the workflows I need?

Absolutely! You can select from our catalogue of workflows based on your immediate needs. Our modular approach allows you to add new workflows over time as your practice grows or evolves.

Do you offer support during the integration process?

Yes, we offer full technical support during the integration process and ongoing maintenance afterward to ensure everything runs smoothly and effectively.

Is my patient data secure?

We prioritize security and compliance. Our workflows are built to adhere to the highest healthcare data protection standards, including GDPR and HIPAA compliance, ensuring your patient data remains safe and secure.

How do I get started?

Simply contact us, and we’ll walk you through the process of selecting and integrating the workflows that best fit your telemedicine platform’s needs.

Start enhancing your telemedicine offering with seamless integrations today